Family Tech Solutions LLC provides a range of personal and home office technology services. I offer a true concierge service, tailored to each individual's unique technology needs, including product advice and selection, installation, and training.
My goal is to help each client select the best products for their needs, and to get the most out of the technology they already own.
Computers and Printers
Family Tech Solutions provides service and troubleshooting for both PC and Mac computers and laptops, including support for Windows 7, 8 and 10, and Mac OS X version 10.7 (Lion) through Mac OS High Sierra. We can also install and troubleshoot a wide variety of printers and other peripherals.
Internet and Social Media Training
We live in an increasingly connected world, and the ability to use the internet and social media effectively has become important for both business and personal communications. In addition to basic internet tutoring, Family Tech Solutions provides training for a variety of social media platforms including Facebook, LinkedIn, Twitter, and Instagram.
Mobile technology continues to move at a fast pace. Family Tech Solutions provides troubleshooting and training for the iPhone, Android phones, iPads and other tablets, tech wearables including the Apple Watch and Android smartwatches, and a range of fitness devices.
Digital File Management and Cloud Services
Moving from paper to digital file management and storage can be daunting. Family Tech Solutions provides training and assistance in choosing and setting up cloud service and storage systems for everything from digital photos to personal documents and data. We also provide assistance with iCloud, Google Drive, Microsoft One Drive, Dropbox and other services that sync data between computers and mobile devices.
Home Routers and Networking
Internet reliability and speed have become essential for the home user. Family Tech Solutions provides set-up, service, and troubleshooting for a wide range of home modems, routers, and wifi-enabled printers. We can also advise on equipment and settings to increase speed and coverage for wifi access and media streaming.
As more of our lives become entwined with internet use and connected devices, online security and safety is of paramount concern. Family Tech Solutions provides assistance and training on basic internet safety and the use of firewalls and anti-virus software. We also remove adware, malware and other computer viruses from infected desktop and laptop computers.